A late cancellation is a loss to many people. The club who has dedicated their time to accommodate the course, any student who has been sitting on the waiting list to complete a firearm safety course, and the firearms Instructor who has spent time preparing for a cancelled placement.
As a result, the following cancellation policy is in place:
If you wish to reschedule a course, a minimum of 72 hours’ notice is required, and no fees will apply.
Cancellations made with less than 72 hours’ notice prior to the course commencement attract a $100 fee, retained from the payment made by the participant. Non-attendance on the day of the course (no-show) will result in the full course fee being charged. Cancellations made more than 72 hours before the course start date will incur a $30 administration fee, deducted from the deposit.
All cancellation notifications must be sent via email, and any applicable refunds will be processed within 7 days of receiving the required bank details.
By enrolling on a First Shot Training Solutions course, you accept and acknowledge the terms and conditions stated above.